Payment & Bookings


In paying or attending any of Tracy Ralph’s readings, courses, workshops or Reiki treatments, or any services through the online program (Acuity) or (Stripe), over the phone or with Skype, and in-person, you agree to the following.

You are 18 years of age or older, you understand that all services are for your overall well-being, and personal growth. Tracy Ralph is not a licensed counsellor, medical or health care provider. Tracy will not diagnose conditions, perform any medical or psychological treatment, assessments’, prescribe any medications or provide any legal guidance or tax advice.

You agree not to reproduce, sell, copy, duplicate or exploit any portion of the services Tracy provides or with any of Tracy’s social media advertisements without written consent from Tracy Ralph.

You agree to release and discharge myself (Tracy Ralph), from all liability, claims, demands, losses, or damages (including personal injury or death) that you may suffer or incur that are caused by,  or alleged to be caused by, Tracy Ralph, for any reason whatsoever, including as a result of Tracy’s negligence, in connection with or arising out of the services I (Tracy Ralph) provided to you.

I (Tracy Ralph) reserve the right to refuse services to anyone, for any reason, at anytime. Prices are subject to change without notice. When booking online your date and time is confirmed unless otherwise noted by Tracy Ralph.

If I (Tracy Ralph) need to reschedule your appointment, I (Tracy Ralph) will notify you and rebook for the next mutually convenient date. All bookings require 48hrs notice. If you cancel with-in the 48hrs of your scheduled appointment, I (Tracy Ralph) will reimburse you if you are not rebooking.